Frequently Asked Questions
What makes Kannauj fragrances long-lasting?
Our perfumes are formulated with high-grade fragrance oils and masterfully blended using traditional techniques refined since 1950. Depending on application, skin chemistry, and climate, our scents typically last between 8 to 12+ hours on skin and even longer on fabric.
How do I know which fragrance suits me best?
Each product page features a detailed breakdown of Top, Heart, and Base notes along with recommended occasions (daily fresh, evening wear, or signature scents). If you need personalized recommendations, reach out to our team via WhatsApp or live chat.
What are the delivery times and shipping charges across Pakistan?
We deliver nationwide. Orders within Karachi typically arrive within 2–3 business days, while deliveries to other cities across Pakistan take 3–5 business days. Free shipping is available on qualifying orders, with Cash on Delivery (COD) and online payment options at checkout.
What is your return and exchange policy?
We ensure every bottle is securely packed and sealed. If you receive a damaged, leaking, or incorrect parcel, contact our support team within 48 hours of delivery with an unboxing photo or video, and we will arrange a prompt replacement.
Are your perfumes safe to apply directly to skin and clothes?
Yes. Our formulations use skin-safe aromatic ingredients. For the best longevity, spray onto pulse points (wrists, neck, and behind ears) from 5–7 inches away. We recommend avoiding direct spray on very delicate or light-colored silk fabrics.